Network and Security & Computers

What is a cloud firewall? A firewall offering in cloud infrastructure from the firewall vendors. Few vendors already have a cloud infra built across and offer their firewall from the cloud service edges. Some traditional firewall vendors also offer their firewall instance which we can install in the cloud availability zone of our choice. The basic idea would be if we are unwilling to purchase a firewall, we can take cloud firewall as a service and tunnel all the traffic to cloud  firewall for filtering our traffic.   

From my perspective, having observed numerous operation teams and being a part of various networking operation teams, whether dealing with voice, data, or transmission, I strongly believe that operation teams should take ownership of specific devices. This sense of ownership fosters a greater sense of responsibility. Currently, most operation teams work in shifts, with tickets assigned to individuals who strive to resolve them. This model effectively addresses many challenges such as managing personnel, shifts, and ensuring everyone gets an opportunity to work in different shifts, promoting rotation and prioritization of tickets. However, there is a significant challenge with this approach—no one is fully accountable for a particular region, set of customers, or even devices. Consequently, there is a lack of ownership, making it more challenging. Typically, agents are solely focused on resolving their tickets, moving on to the next one, and avoiding escalations and just complete their ...